– Cancellations of orders is only possible within 24 hours of placing the order under the following circumstances :
(1) The order is not processed/packed/shipped already
(2) The order is not communicated to the vendor/merchant to process the same.
– Any kind of products on Sale, Special offers, Occasion Sales such as Diwali, New Year, etc will not be eligible for cancellation.
– In case there is an issue with the warranty of the product, it should be taken up with the manufacturer.
– In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 72 hours of receiving the product. Our team will review the complaint and take appropriate action.
– Payments made via Payment Gateway will take upto 1 week to refund. In some cases, the procedure may take longer if there are issues. Any kind of charges are to be borne by the customer.
– If the product is delivered in a damaged condition, the wrong product is sent, the product is in dead condition or defective upon arrival, The buyer will have 72 hours to contact us so that we can help resolve the issue with a replacement.